Comcast Xfinity Outage in Hartford, Connecticut (2024)

Comcast Xfinity Outage in Hartford, Connecticut (1)

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The latest reports from users having issues in Hartford come from postal codes 06112, 06105 and 06106.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

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What isn't working?

Please let us know what issue you are experiencing with Comcast Xfinity:

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In the last three months, how would you rate Comcast Xfinity?

2.20 out of 5 124,040 ratings

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Problems in the last 24 hours in Hartford, Connecticut

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Hartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Comcast Xfinity Outage in Hartford, Connecticut (9)

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

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Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

  1. Comcast Xfinity Outage in Hartford, Connecticut (10)

    Internet (59%)

  2. Comcast Xfinity Outage in Hartford, Connecticut (11)

    TV (13%)

  3. Comcast Xfinity Outage in Hartford, Connecticut (12)

    Wi-fi (12%)

  4. Comcast Xfinity Outage in Hartford, Connecticut (13)

    Total Blackout (7%)

  5. Comcast Xfinity Outage in Hartford, Connecticut (14)

    E-mail (6%)

  6. Comcast Xfinity Outage in Hartford, Connecticut (15)

    Phone (3%)

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Live Outage Map Near Hartford, Connecticut

The most recent Comcast Xfinity outage reports came from the following cities:Hartford, Glastonbury, South Glastonbury, Barkhamsted, New Britain, Manchester, Cromwell, West Hartford, Wethersfield, Windsor, Vernon, East Windsor, Newington, Simsbury and Berlin.

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CityProblem TypeReport Time
Comcast Xfinity Outage in Hartford, Connecticut (16)HartfordInternet
Comcast Xfinity Outage in Hartford, Connecticut (17)HartfordWi-fi
Comcast Xfinity Outage in Hartford, Connecticut (18)GlastonburyInternet
Comcast Xfinity Outage in Hartford, Connecticut (19)South GlastonburyInternet
Comcast Xfinity Outage in Hartford, Connecticut (20)BarkhamstedWi-fi
Comcast Xfinity Outage in Hartford, Connecticut (21)New BritainInternet

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

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Comcast Xfinity Issues Reports Near Hartford, Connecticut

Latest outage, problems and issue reports in Hartford and nearby locations:

  • Comcast Xfinity Outage in Hartford, Connecticut (22)irishtrish10 (@irishtrish10) reported fromWest Hartford, Connecticut

    So fed up with @Xfinity! Constant problems with cable/wifi &no help from website or app. I’m tired of troubleshooting, rebooting and chatting with someone online- it hasn’t helped! Requested a call back and they called and then said they couldn’t take my call and to call back!😡

  • Comcast Xfinity Outage in Hartford, Connecticut (23)Jasmine B. (@jasmined_brown) reported fromSouthington, Connecticut

    I don’t know how I snuck my homework inside Xfinity Center one year but I did. Doing homework while watching Maryland play. These new kids could never lol

  • Comcast Xfinity Outage in Hartford, Connecticut (24)Click Link For New Music†✞† (@VirusFiles_) reported fromHartford, Connecticut

    dude can someone let me borrow their xfinity wifi password all the way in connecticut cause tmobile is ****

  • Comcast Xfinity Outage in Hartford, Connecticut (25)Robert J Slamon (@rslamon) reported fromHartford, Connecticut

    @ATT I want to get HBO Max but I'm a kind of bummed that it wont be carried on Comcast or Amazon.If that happens I'll cancel all my other channels and make HBOMax my only service.

  • Comcast Xfinity Outage in Hartford, Connecticut (26)Jose Cabrera-Baez (@JoseCabreraBaez) reported fromHartford, Connecticut

    For you jerks at Comcast that treat your customers like crap and disrespect them at every corner, I hope one of you useless ******** in the chat dept reads this tweet. You might not know yet but, you are going to join the ranks of the unemployed very soon because you don’t care.

  • Comcast Xfinity Outage in Hartford, Connecticut (27)Troy Bolton (@AlexYaldeh) reported fromNew Britain, Connecticut

    @SnazzyQ @JGfromOC I have Xfinity and use a few TB a month and never gotten capped lmk if you want data to show that

  • Comcast Xfinity Outage in Hartford, Connecticut (28)Dave Snyder (@therealDSnydes) reported fromRocky Hill, Connecticut

    Me: Comcast is the evil empire and nothing could possibly compare to their terrible service. *Moves to Connecticut*#Coxcable: "Hold my Beer"

  • Comcast Xfinity Outage in Hartford, Connecticut (29)yung vegan (@_demayonnaise) reported fromHartford, Connecticut

    i just disassembled my entire internet router for 20 minutes and honestly might’ve broken a part of it only to log onto xfinity and see there’s a reported outage in my area lmfaoooncjfskkssk i really thought i was doing something !

  • Comcast Xfinity Outage in Hartford, Connecticut (30)Dave P. (@AwesomeDave1337) reported fromNew Britain, Connecticut

    @comcast @comcastcares how do I report an issue with a low hanging wire. We have no power since Tuesday night and crews are here. I’m worried they may hit the line as they drive through.

  • Comcast Xfinity Outage in Hartford, Connecticut (31)Seshu (@PicSeshu) reported fromAvon Park South, Connecticut

    @comcastcares Just sent the DM. Easier to get things done on Twitter than on your phone support system.

  • Comcast Xfinity Outage in Hartford, Connecticut (32)Yvonne Renee Davis (@Teleos1) reported fromBlue Hills, Connecticut

    @Xfinity @comcast @comcastbusiness Howard K. Hill of Howard K. Hill Funeral Services w/offices in Bloomfield, Hartford & New Haven has a huge problem conducting because your cable service isn't working. This is costing the business $$$. He's located at 94 Granby St. Bloomfield.

  • Comcast Xfinity Outage in Hartford, Connecticut (33)Tracy Mitchell (@TracyMitchell7) reported fromWindsor, Connecticut

    @Xfinity I'm a paying Customer and can never connect to their hotspots

  • Comcast Xfinity Outage in Hartford, Connecticut (34)Shawn McFarland (@McFarland_Shawn) reported fromBloomfield, Connecticut

    XFinity please give me my WiFi back. I promise I’ll never send a dumb tweet again. I don’t want to keep having to drive 10 minutes from my house just to send a text.

  • Comcast Xfinity Outage in Hartford, Connecticut (35)samantha (@ssamrezz) reported fromWest Hartford, Connecticut

    Glad that we have power still but not having internet ******* blows. @Xfinity HELP.

  • Comcast Xfinity Outage in Hartford, Connecticut (36)T-Mobile #1 Fan (@FilandroAlan) reported fromHartford, Connecticut

    @JohnLegere @comcast comcast sucks cut the cord!!

  • Comcast Xfinity Outage in Hartford, Connecticut (37)Tracy Mitchell (@TracyMitchell7) reported fromWindsor, Connecticut

    Monday morning #xfinity internet not working again. #damnit #garbage

  • Comcast Xfinity Outage in Hartford, Connecticut (38)Marilyn Haney (@mhaney1017) reported fromMarlborough, Connecticut

    @NBCConnecticut —all this talk about Eversource’s response, no one is mentioning that Xfinity hasn’t restored service nor have they been seen anywhere. My power is restored but my cable/internet is not-I feel like they shut it off during power outage. #fixmycable !!

  • Comcast Xfinity Outage in Hartford, Connecticut (39)FACEY SHOT IT™️ (@Faceyshotit) reported fromHartford, Connecticut

    @comcast @Xfinity sure knows all the wrong time to stop ******* working WTF SMH

  • Comcast Xfinity Outage in Hartford, Connecticut (40)Ashley W (@ashleyweidner) reported fromEllington, Connecticut

    @Xfinity your customer service is soooo difficult to contact. I have tried twice to get a new account and was just disconnected again. Can someone PLEASE help me?

  • Comcast Xfinity Outage in Hartford, Connecticut (41)*Ms.JaimeLee* (@1JaimeLee) reported fromHartford, Connecticut

    & it's #Monday Not a regular one#mondaythoughts If you DON'T need to go out then #StayHome ..Yet a walk will help many, #StaySafe practice #SocialDistancing #MondayVibes Want to stay in bed& Hope this @Xfinity wifi stops shutting off&on..🌤ENJOY the day #Hartford & #Connecticut

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

  • Comcast Xfinity Outage in Hartford, Connecticut (42)RadHeroz (@radheroz) reported

    Internet sad. Comcast please come fix!

  • Comcast Xfinity Outage in Hartford, Connecticut (43)chris harter (@chrisharter22) reported

    1/2I was going to buy a Xfinity MLB package and get back into baseball. Oh well I will keep my money. I want my internment without having to be talked down to by over paid unappreciative millionaires telling me what to think. actors and athletes remberwho butters your bread

  • Comcast Xfinity Outage in Hartford, Connecticut (44)jasmine deB. (@jasdeberry) reported

    xfinity sucks. why is my internet always out? 😒

  • Comcast Xfinity Outage in Hartford, Connecticut (45)Eric Maier (@EricMaier19) reported

    @Xfinity customer service is a bunch of crap...on chats with them 3 times and they still can’t activate my internet at the right address....

  • Comcast Xfinity Outage in Hartford, Connecticut (46)🌻 (@chapelflame) reported

    @gaygoyle i feel this so bad i moved to the midwest after escaping Comcast Hell, California and i feel guilty because of how cheap and accessible fiber is

  • Comcast Xfinity Outage in Hartford, Connecticut (47)Robert Rosen (@r_rosen) reported

    @comcastcares Sad that Comcast would rather lose a customer to @verizonfios than continue to match the existing price on a renewal (difference of $11). Strange way to run a business.

  • Comcast Xfinity Outage in Hartford, Connecticut (48)DarkSideSE (@DarthSult) reported

    @comcastcares Hey! When you going to fix it so your Canadian XI6 partners can get adult channels again??

  • Comcast Xfinity Outage in Hartford, Connecticut (49)SteveticusTheThird (@Steveticus_III) reported

    @CauseImDanJones I'm with @J_Hobz on this one has someone from Seattle I try to avoid Comcast as much as possible I don't like how they are as a company I would rather work with CenturyLink and their customer service and get just as good internet.

  • Comcast Xfinity Outage in Hartford, Connecticut (50)cam. (@LightskinnCam_) reported

    @Xfinity Your representatives can’t even help me right now. At this point I no longer care about the issue.

  • Comcast Xfinity Outage in Hartford, Connecticut (51)Mohamed (@Moh_ideal) reported

    @Xfinity terrible customer service straight trash

Comcast Xfinity Outage in Hartford, Connecticut (2024)

FAQs

How do I find out if Xfinity is down in my area? ›

Check for a service outage
  1. Xfinity app. You can check for outages using the Xfinity app on your mobile phone. ...
  2. Status Center. Sign in to xfinity.com. ...
  3. Xfinity Outage Map. You can also view the Xfinity Outage Map to check for outages. ...
  4. Outage text message alerts. ...
  5. Outage credits. ...
  6. Additional information.

Why does Xfinity have so many outages? ›

Multiple short but frequent outages, however, are likely caused by one of two things: Network upgrades in your neighborhood or faulty equipment or wiring at your home. If the outages are related to upgrades, check your My Xfinity app for more info.

How do I speak to a live person at Xfinity? ›

How To Contact Xfinity
  1. Comcast Cable, One Comcast Center. 1701 John F. Kennedy Blvd. Philadelphia, PA 19103.
  2. 1-800-xfinity (1-800-934-6489)

Why is Xfinity cable not working? ›

Troubleshooting steps

Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it's plugged into the proper locations. Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input.

How do I know if my network is down in my area? ›

Check your internet providers' social media accounts, as sometimes companies will use these platforms to post information about outages and planned works. Still nothing? Also check its website or app (you may have to log in to your account first, so keep your details handy).

Why is my WiFi not working on Xfinity? ›

Check the device WiFi settings to ensure WiFi is on. Confirm the equipment cables are plugged in and the coaxial cable has been tightened as much as possible using your fingers to both the wall outlet and your modem or gateway. Make sure you are within a reachable WiFi coverage area from the modem or router.

How do you get straight to a person on the phone? ›

Say "I would like to speak to a person".

Or, repeat the words "operator," "agent," and “representative.” You can also try, "I would like to speak with a human being." Since these systems often miss the first 1/4 second of your statement, full sentences allow for a clearer understanding.

Does Comcast have any deals for seniors? ›

Xfinity doesn't offer any discounted plans for seniors; however, we'd recommend looking into Xfinity Choice TV, which offers over 10 channels at an affordable monthly price of $30.

What number is 1-800-934-6489 Xfinity? ›

If you are a Comcast customer who would like to report an issue or you have a question about our new or existing services, please call Comcast at 1-800-Xfinity (800-934-6489).

Have internet but no cable? ›

Fiber, 4G, 5G, fixed wireless, mobile hotspots and satellite internet are all cable-free internet options. Fiber internet offers the fastest internet speeds, but is pricey and not widely available. Mobile hotspots, satellite and fixed wireless internet are the best options for rural homes.

Why does my TV say no signal but the cable box is on? ›

Check the cable connection from your TV to your cable box. If there's no improvement, try replacing the cable with a new cable or a known working one. Try connecting your cable box to a different port on your TV, and then use your remote to select the matching input for that port.

How do I get my Xfinity internet to work again? ›

What to do if your Xfinity TV or Internet is out
  1. Check for reported outages. ...
  2. Check the power and connections for your devices. ...
  3. Confirm your account is up to date on payments. ...
  4. Restart your devices. ...
  5. Additional information.

How do I check my Internet connection on Xfinity? ›

To see if the Full Network Test is available to you, go to the Xfinity app, select WiFi, select View WiFi equipment and then select Internet Health. If you see a Full Network Test tile, then you're good to go.

How do I know if my Xfinity is off? ›

Check to see if a service outage has been reported in your area by signing into your account and checking the Status Center, or register your phone to receive text alerts and text “Out” to 266278. If you're a Comcast Business customer, go to our Service Status Center to check your service health.

Why is Xfinity not in my area? ›

We may not be able to provide service to you if: You live outside of our service area. Your address is more than 300 feet from our physical network. We haven't extended our service line to your address.

How do I check my Xfinity network settings? ›

Xfinity app
  1. Log in to the Xfinity app (download on the App Store or Google Play). ...
  2. Select the WiFi tab.
  3. Select WiFi details.
  4. On the pop-up, select Edit WiFi settings at the bottom.
  5. On this screen, you can view or change your WiFi name or WiFi password.
  6. Click Save after making any changes.

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