The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 557 |
| Houston, TX | 374 |
| Philadelphia, PA | 244 |
| Washington, D.C., DC | 241 |
| Seattle, WA | 239 |
| Atlanta, GA | 210 |
| Denver, CO | 206 |
| San Francisco, CA | 150 |
| Miami, FL | 142 |
| Sacramento, CA | 140 |
| Indianapolis, IN | 140 |
| Orlando, FL | 136 |
| Boston, MA | 125 |
| Detroit, MI | 117 |
| Portland, OR | 113 |
| Minneapolis, MN | 109 |
| Brooklyn, NY | 96 |
| Oakland, CA | 90 |
| Salt Lake City, UT | 89 |
| Jacksonville, FL | 87 |
| Pittsburgh, PA | 66 |
| Tampa, FL | 64 |
| New York City, NY | 59 |
| San Jose, CA | 59 |
| Tacoma, WA | 47 |
| Reno, NV | 45 |
| Fort Myers, FL | 40 |
| Saint Paul, MN | 39 |
| Albuquerque, NM | 38 |
| Knoxville, TN | 36 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
RadHeroz (@radheroz) reported Internet sad. Comcast please come fix!
- chris harter (@chrisharter22) reported
1/2I was going to buy a Xfinity MLB package and get back into baseball. Oh well I will keep my money. I want my internment without having to be talked down to by over paid unappreciative millionaires telling me what to think. actors and athletes remberwho butters your bread
- jasmine deB. (@jasdeberry) reported
xfinity sucks. why is my internet always out? 😒
- Eric Maier (@EricMaier19) reported
@Xfinity customer service is a bunch of crap...on chats with them 3 times and they still can’t activate my internet at the right address....
- 🌻 (@chapelflame) reported
@gaygoyle i feel this so bad i moved to the midwest after escaping Comcast Hell, California and i feel guilty because of how cheap and accessible fiber is
- Robert Rosen (@r_rosen) reported
@comcastcares Sad that Comcast would rather lose a customer to @verizonfios than continue to match the existing price on a renewal (difference of $11). Strange way to run a business.
- DarkSideSE (@DarthSult) reported
@comcastcares Hey! When you going to fix it so your Canadian XI6 partners can get adult channels again??
- SteveticusTheThird (@Steveticus_III) reported
@CauseImDanJones I'm with @J_Hobz on this one has someone from Seattle I try to avoid Comcast as much as possible I don't like how they are as a company I would rather work with CenturyLink and their customer service and get just as good internet.
- cam. (@LightskinnCam_) reported
@Xfinity Your representatives can’t even help me right now. At this point I no longer care about the issue.
- Mohamed (@Moh_ideal) reported
@Xfinity terrible customer service straight trash
- S'Cotto (@Scottor) reported
Still trying to get basic phone service to an 87 year old lady in an assisted living room. Comcast wants to overcharge $100 for a basic phone and insists on bundling basic cable which she doesn’t need. Her whole allowance will go to Goddamned Comcast. #ihatecomcast #comcastsucks
- Serene 𓅓 (@MythSerene) reported
@comcastcares Here's the thing, if u promise that once I give u my info you will tell me if someone came out as promised, and if so, verify the details of when & what they did, then I will. Otherwise it's just more bullsh*t, & I'm so damn sick of it every day for wks. (X every few mos)
- DC Spidey (@DCSpidey4) reported
@Techlife32 T-Mobile would be $60 per month. I'm paying $40 per month for 200Mbps from Comcast, and it doesn't get congested and slow down.
- Elijah (@ElijahAppleUser) reported
PSA: DO NOT USE COMCAST INTERNET SERVICE!
- Eric Esquer (@EricEsquer) reported
@comcast really you are going to schedule maintenance during the day that will whip out internet service to customers who are working and going to school from home!???!!!
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